Privacy Policy

Last Updated: January 2025

SA CARRIAGE LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music streaming and podcast hosting platform.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Content you upload, including audio files, playlists, and podcast episodes
  • Communications with us, including customer support inquiries

We also automatically collect certain information when you use our services:

  • Device information and identifiers
  • Usage data and analytics
  • IP address and location data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Personalize your experience and provide content recommendations
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at admin@sacarriage.email.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

SA CARRIAGE LTD
45a Raven Row
London, E1 2EG
United Kingdom
Email: admin@sacarriage.email
Phone: +44 70 5996 3743